To many Columbia-area homeowners, it's a hard pill to swallow.
"2018 the increase...2019, 2020 and then even after that there could be another increase," customer Audrey Happ said.
That's the slow climb upward for sewer service rates that Palmetto Utilities wants to see in place over the coming years. A process the company is trying to directly explain to its many customers this week as it tries to get approval from the state public services commission.
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